nerd pricing

We believe that you, the client needs to have quality and reliable IT support at an affordable price. We review pricing as the market changes and aim to offer you price competitive services with top level support, efficient, reliable and friendly engineers.

Below is our pricing table, please review this and contact us if you have any questions.


Service Rates

Onsite Service
*

Helpdesk#

Business Rate

For sites with 4 or more computers or anywhere a server is used
$79 per
30 mins
$30 per
20 mins
Discounted
Business Rate
For business sites with
a current NERD Support Plan
$69 per
30 mins
$25 per
20 mins
SOHO Rate - Including Residential
For Small Offices or Home Offices with up to 3 computers and no server
$59 per
30 mins
$20 per
20 mins
Into Business Rate^
Available to all businesses for their first service
$69 per
30 mins
$22 per
20 mins

* Onsite service, a flat call out charge of $40 per visit, which allows for up to 15 mins travel time from Sydney CBD. For areas up to 30 mins from the CBD a standard charge of $60 will be added. Minimum Onsite Service time is 1 hour (excluding Travel Time), thereafter service is charged in 30 minute increments.
# Helpdesk service is charged in 20 minute increments, there is no charge for general enquiries or quotes.
^ The Introductory Rate applies to a new customer’s first service, including services at multiple sites provided all services are booked during the initial booking. Maximum service time per business is 5 hours.

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 “Why not organise a regular visit from Nerd on Call for ongoing maintenance. 'NERD Plans' are designed to prevent problems from happening in the first place. What's more, rates are structured so that the more problems we prevent, the better it is financially for you. From just $59.95 week....